Billing questions
Include the name on the payment, the date of the charge, and the email address used when you contacted us.
Support
Need help with a charge or engagement?
Reach out if you have a question about a payment, receipt, invoice, or current conversation with Epistemic Cognition.
We review support messages during regular business days and reply as soon as we can.
Customer support
Project questions
Include the objective, the message thread if you have one, and what you need clarified next.
Need to start a new conversation?
Use the brief form when the question is about new research and planning work.